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BS ISO 10019:2005

BS ISO 10019:2005

$102.76

Guidelines for the selection of quality management system consultants and use of their services

Published By Publication Date Number of Pages
BSI 2005 22
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This International Standard provides guidance for the selection of quality management system consultants and the use of their services.

It is intended to assist organizations when selecting a quality management system consultant. It gives guidance on the process for evaluating the competence of a quality management system consultant and provides confidence that the organization’s needs and expectations for the consultant’s services will be met.

NOTE 1 This International Standard is not intended to be used for certification purposes.

NOTE 2 This International Standard addresses the realization of a quality management system but, at the same time, could be used with appropriate adaptation for the realization of any other management systems.

This standard provides guidance on selecting a quality management system consultant. It will be invaluable to organizations by enabling them to choose a consultant who is able to meet their specific needs, expectations and objectives. The effectiveness of the consultant will have an impact on the QMS which, in turn, will affect the performance of the organization. The standard covers topics such as the selection process, ethical considerations, and the consultant’s contract. The main target is SME’s who are or may consider implementing a QMS and therefore has considerable sales potential over a wide range of sectors. Consulting organizations themselves will also be interested.

PDF Catalog

PDF Pages PDF Title
3 TitlePage – Guidelines for the selection of quality management system consultants and use of thei…
5 TableofContent – Contents Page
6 Foreword – Foreword
7 Introduction – Introduction
9 Scope – 1��� Scope
NormativeReference – 2��� Normative references
10 Clause1 – 4��� Selection of a quality management system consultant
Subclause2 – 4.1��� Input to the selection process
Subclause3 – 4.1.1��� Organization’s needs and expectations
Subclause3 – 4.1.2��� Role of the consultant
Subclause3 – 4.1.3��� Evaluation of the competence of the consultant
11 Subclause2 – 4.2��� Competence of the consultant
Subclause3 – 4.2.1��� General
Subclause3 – 4.2.2��� Personal attributes
12 Subclause3 – 4.2.3��� Education, knowledge and skills
Subclause3 – 4.2.4��� Knowledge and skills specific to quality management
Subclause4 – 4.2.4.1��� Relevant standards
Subclause4 – 4.2.4.2��� National and international certification/registration and accreditation s…
13 Subclause4 – 4.2.4.3��� General quality management principles, methodologies and techniques
Subclause3 – 4.2.5��� Knowledge and skills specific to the organization
Subclause4 – 4.2.5.1��� Statutory and regulatory requirements
Subclause4 – 4.2.5.2��� Product, process and organizational requirements
Subclause4 – 4.2.5.3��� Management practices
14 Subclause3 – 4.2.6��� Work experience
Subclause3 – 4.2.7��� Maintenance and improvement of competence
Subclause2 – 4.3��� Ethical considerations
15 Clause1 – 5��� Use of the quality management system consultant’s services
Subclause2 – 5.1��� Consultant’s services
Subclause2 – 5.2��� Contract for consultant’s services
Subclause2 – 5.3��� Useful considerations for consultant’s services
17 AnnexInformative – Typical activities of quality management system consultants
Clause1 – A.1��� Initial evaluation and preparation of a proposal
UntitledSubclause2 – A.1.1��� Initial evaluation and establishment of a contract should typically…
UntitledSubclause2 – A.1.2��� Contracts should include, in clear language, clauses concerning
18 Clause1 – A.2��� Example of the realization of a quality management system
20 AnnexInformative – Evaluation of quality management system consultants
Clause1 – B.1��� Example of education and work experience for a quality management system consultant
Clause1 – B.2��� Evaluation of consultant’s references
21 Bibliography – Bibliography

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BS ISO 10019:2005
$102.76