{"id":445699,"date":"2024-10-20T08:43:07","date_gmt":"2024-10-20T08:43:07","guid":{"rendered":"https:\/\/pdfstandards.shop\/product\/uncategorized\/bs-iso-9241-2212023\/"},"modified":"2024-10-26T16:14:03","modified_gmt":"2024-10-26T16:14:03","slug":"bs-iso-9241-2212023","status":"publish","type":"product","link":"https:\/\/pdfstandards.shop\/product\/publishers\/bsi\/bs-iso-9241-2212023\/","title":{"rendered":"BS ISO 9241-221:2023"},"content":{"rendered":"
PDF Pages<\/th>\n | PDF Title<\/th>\n<\/tr>\n | ||||||
---|---|---|---|---|---|---|---|
2<\/td>\n | National foreword <\/td>\n<\/tr>\n | ||||||
7<\/td>\n | Foreword <\/td>\n<\/tr>\n | ||||||
8<\/td>\n | Introduction <\/td>\n<\/tr>\n | ||||||
9<\/td>\n | 1 Scope 2 Normative references <\/td>\n<\/tr>\n | ||||||
10<\/td>\n | 3 Terms, definitions and abbreviated terms 3.1 Terms and definitions 3.2 Abbreviated terms 4 Conformity <\/td>\n<\/tr>\n | ||||||
11<\/td>\n | 5 PAM and capability determination 5.1 General 5.2 Process capability levels and process attributes <\/td>\n<\/tr>\n | ||||||
12<\/td>\n | 5.3 Process performance indicators 5.4 Process capability indicators <\/td>\n<\/tr>\n | ||||||
13<\/td>\n | 5.5 Process attribute rating <\/td>\n<\/tr>\n | ||||||
14<\/td>\n | 5.6 Process capability level model <\/td>\n<\/tr>\n | ||||||
16<\/td>\n | 6 Process reference model (PRM) and process performance indicators (PPIs) (Level 1) 6.1 General <\/td>\n<\/tr>\n | ||||||
18<\/td>\n | 6.2 HCP.1 process group: ensure enterprise focus on human-centred quality 6.2.1 Purpose and outcomes of HCP.1 <\/td>\n<\/tr>\n | ||||||
19<\/td>\n | 6.2.2 HCP.1.1 \u2013 Incorporate human-centred quality in business strategy <\/td>\n<\/tr>\n | ||||||
20<\/td>\n | 6.2.3 HCP.1.2 \u2013 Institutionalize human-centred quality <\/td>\n<\/tr>\n | ||||||
21<\/td>\n | 6.3 HCP.2 process group: enable human-centred design across projects and systems 6.3.1 Purpose and outcomes of HCP.2 <\/td>\n<\/tr>\n | ||||||
22<\/td>\n | 6.3.2 HCP.2.1 \u2013 Integration of human-centred design <\/td>\n<\/tr>\n | ||||||
24<\/td>\n | 6.3.3 HCP.2.2 \u2013 Resources for human-centred design <\/td>\n<\/tr>\n | ||||||
25<\/td>\n | 6.3.4 HCP.2.3 \u2013 Authorization and control of human-centred quality <\/td>\n<\/tr>\n | ||||||
27<\/td>\n | 6.4 HCP.3 process group: execute human-centred design within a project 6.4.1 Purpose and outcomes of HCP.3 6.4.2 HCP.3.1 process sub-group: plan and manage human-centred design for the project <\/td>\n<\/tr>\n | ||||||
36<\/td>\n | 6.4.3 HCP.3.2 process sub-group: identify the context of use <\/td>\n<\/tr>\n | ||||||
38<\/td>\n | 6.4.4 HCP.3.3 process sub-group: establish the user requirements <\/td>\n<\/tr>\n | ||||||
45<\/td>\n | 6.4.5 HCP.3.4 process sub-group: design solutions that meet user requirements <\/td>\n<\/tr>\n | ||||||
49<\/td>\n | 6.4.6 HCP.3.5 process sub-group: user-centred evaluation <\/td>\n<\/tr>\n | ||||||
54<\/td>\n | 6.5 HCP.4 process group: introduction, operation and end of life of a system 6.5.1 Purpose and outcomes of HCP.4 <\/td>\n<\/tr>\n | ||||||
55<\/td>\n | 6.5.2 HCP.4.1 \u2013 Introducing the system <\/td>\n<\/tr>\n | ||||||
58<\/td>\n | 6.5.3 HCP.4.2 \u2013 Human-centred quality in operation <\/td>\n<\/tr>\n | ||||||
59<\/td>\n | 6.5.4 HCP.4.3 \u2013 Human-centred quality during upgrades <\/td>\n<\/tr>\n | ||||||
61<\/td>\n | 6.5.5 HCP.4.4 \u2013 Human-centred quality at the end of life of a system <\/td>\n<\/tr>\n | ||||||
63<\/td>\n | 7 Process capability levels and process attributes (Levels 0 to 5) 7.1 General 7.2 Process capability level 0: Incomplete process 7.3 Process capability level 1: Performed process 7.3.1 General 7.3.2 PA 1.1 \u2013 Process performance process attribute <\/td>\n<\/tr>\n | ||||||
64<\/td>\n | 7.4 Process capability level 2: Managed process 7.4.1 General 7.4.2 PA 2.1 \u2013 Performance management process attribute <\/td>\n<\/tr>\n | ||||||
66<\/td>\n | 7.4.3 PA 2.2 \u2013 Documented information management process attribute <\/td>\n<\/tr>\n | ||||||
67<\/td>\n | 7.5 Process capability level 3: Established process 7.5.1 General 7.5.2 PA 3.1 \u2013 Process definition process attribute <\/td>\n<\/tr>\n | ||||||
69<\/td>\n | 7.5.3 PA 3.2 \u2013 Process deployment process attribute <\/td>\n<\/tr>\n | ||||||
70<\/td>\n | 7.5.4 PA 3.3 \u2013 Process assurance process attribute <\/td>\n<\/tr>\n | ||||||
71<\/td>\n | 7.6 Process capability level 4: Predictable process 7.6.1 General 7.6.2 PA 4.1 \u2013 Quantitative analysis process attribute <\/td>\n<\/tr>\n | ||||||
73<\/td>\n | 7.6.3 PA 4.2 \u2013 Quantitative control process attribute <\/td>\n<\/tr>\n | ||||||
74<\/td>\n | 7.7 Process capability level 5: Innovating process 7.7.1 General 7.7.2 PA 5.1 \u2013 Process innovation process attribute <\/td>\n<\/tr>\n | ||||||
77<\/td>\n | Annex A (informative) Explanation of the process reference and PAMs <\/td>\n<\/tr>\n | ||||||
80<\/td>\n | Annex B (informative) Conformity of the process assessment and reference models with ISO\/IEC 33004 <\/td>\n<\/tr>\n | ||||||
82<\/td>\n | Annex C (informative) Attributes to look for in work products as part of an assessment <\/td>\n<\/tr>\n | ||||||
115<\/td>\n | Bibliography <\/td>\n<\/tr>\n<\/table>\n","protected":false},"excerpt":{"rendered":" Ergonomics of human-system interaction – Human-centred design process assessment model<\/b><\/p>\n |