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IEEE 26514-2021

IEEE 26514-2021

$49.83

ISO/IEC/IEEE International Standard – Systems and software engineering — Design and development of information for users

Published By Publication Date Number of Pages
IEEE 2021 76
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Revision Standard – Active.

PDF Catalog

PDF Pages PDF Title
1 Front Cover
6 Foreword
7 Introduction
9 1 Scope
10 2 Normative references
3 Terms, definitions and abbreviated terms
3.1 Terms and definitions
16 3.2 Abbreviated terms
17 4 Conformance
18 5 Information management process
5.1 General
19 5.2 Planning the information-development project
5.3 Managing the information-development project
20 6 Information architecture and development
6.1 Project requirements, objectives, and constraints
6.1.1 General
6.1.2 Project objectives and goals
6.1.3 Requirements on information for users
21 6.1.4 Constraints on information for users
22 6.1.5 Project infrastructure and tools
6.1.6 Schedule constraints
23 6.1.7 Users and usability objectives
24 6.2 Audience and task analysis
6.2.1 General
6.2.2 Audience analysis
26 6.2.3 Task analysis
29 6.3 Development
6.3.1 Information gathering
30 6.3.2 Developing information for users
6.4 Review
6.5 Prototypes and drafts
31 6.6 Content management during development
32 6.7 Translation considerations in design and development
6.8 Final assembly and review
33 6.9 Packaging
6.10 Release
6.11 Updating and maintenance
6.12 Version control and change control
34 7 Information quality
7.1 General
7.2 Correctness
7.3 Consistency
7.4 Comprehensibility
7.5 Conciseness
35 7.6 Minimalism
7.7 Accessibility
8 Structure of information for users
8.1 Overall structure
8.2 Modularity
36 8.3 Structuring by function
8.4 Information model
38 8.5 Structure of conceptual information
8.6 Structure of instructional information
39 8.7 Structure of reference information
40 8.8 Structure of commands
8.9 Structure of troubleshooting information
8.10 Structure of error messages
8.11 Glossary of terms
41 8.12 Structure of printed information for users
8.13 Structure of online information for users
8.14 User-generated content
8.14.1 General
42 8.14.2 Goals and practices
43 8.15 Application programming interfaces (API)
8.15.1 General
44 8.15.2 Providing information about an API
45 8.15.3 Structure of the API reference
46 8.16 Frequently asked questions (FAQ)
47 8.17 Chatbots and voice response systems
48 9 Format of information for users
9.1 General
9.2 Consistent format
49 9.3 Selection of appropriate media and format
9.3.1 Comparison of formats and media
50 9.3.2 Use of printed or electronic information for users
9.3.3 Relationship of information displays to the application’s displays
51 9.4 Context-sensitive information
52 9.5 Accessible information for users
9.5.1 Understandable information for users
9.5.2 Information for users in accessible electronic form
9.5.3 Text alternatives for non-text information
9.5.4 Unnecessary device references
9.5.5 Information on accessibility features
53 9.6 Layout of screens and pages
9.6.1 Display area
9.6.2 Non-scrolling areas
9.7 Legibility
9.7.1 General
54 9.7.2 Typefaces and text size
9.7.3 Highlighting text
55 9.8 Formats for representing user interface elements
9.8.1 General
9.8.2 Representing control and command input
9.8.3 Representing special keyboard keys or mouse clicks
56 9.8.4 Representing interactions on touch screens
9.9 Use of colour
9.10 Navigational features
9.10.1 General
57 9.10.2 Finding the same information again
9.10.3 Formats for active areas
58 9.10.4 Linking information
9.10.5 Table of contents
59 9.10.6 Index
9.10.7 Search capability
60 9.11 Format of danger, warning, and caution indications
61 9.12 Format for instructions
9.13 Formats for user-supplied annotations
62 9.14 Formats for illustrations
9.14.1 Consistent presentation of illustrations
9.14.2 Placement of illustrations
9.14.3 Illustrations of printed output
63 9.14.4 Illustrations of screen displays
64 9.15 Formats for icons and other types of visualization
9.15.1 When to use icons and other types of visualization
9.15.2 Design of icons and other types of visualization
65 9.15.3 Displaying the names of icons
9.16 Formats for video tutorials and animations
66 9.17 Interactive content
67 Annex A (informative) Content of a style guide for information for users
68 Annex B (informative) Style of translated and localized information for users
71 Bibliography
73 IEEE Notices and Abstract

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