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BS EN 17398:2020

$142.49

Patient involvement in health care. Minimum requirements for person-centred care

Published By Publication Date Number of Pages
BSI 2020 30
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This document specifies minimum requirements for patient involvement in health care services with the aim to create favourable structural conditions for person-centred care.

It is applicable for use before, during and after the actual care that is provided by the care personnel.

This document is also applicable for use on a strategic level for quality assurance and quality improvement, for procurement, educational and supervisory purposes and as a guiding document for research and development projects in the field of intervention and implementation of person-centred care.

PDF Catalog

PDF Pages PDF Title
2 National foreword
5 European foreword
6 Introduction
8 1 Scope
2 Normative references
3 Terms and definitions
11 4 The patientā€™s narrative and experience of illness
4.1 General
12 4.2 Requirements
4.2.1 Organisational level
4.2.2 Point-of-care level
5 Partnership
5.1 General
13 5.2 Requirements
5.2.1 Organisational level
5.2.2 Point-of-care level
6 Documentation, care plan and information sharing
6.1 General
14 6.2 Requirements
6.2.1 Organisational level
6.2.2 Point-of-care level
7 Patient and public involvement in management, organisation and decision/policy-making
7.1 General
15 7.2 Requirements
16 Annex A (informative) Cases
24 Annex B (informative) Patient involvement at different health care levels and phases
28 Bibliography
BS EN 17398:2020
$142.49