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BS EN 17007:2017

BS EN 17007:2017

$215.11

Maintenance process and associated indicators

Published By Publication Date Number of Pages
BSI 2017 78
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This European Standard provides a generic description of the maintenance process. It specifies the characteristics of all the processes, parts of maintenance process, and establishes a maintenance model to gives guidelines for defining indicators. This European Standard is applicable to all organizations (company, institution, agency, etc.) in charge of maintaining physical assets. Therefore, it has been established without a particular organization in mind and does not aim to propose one. This description could be adapted based on the type and size of organization chosen to perform the maintenance, the complexity of the systems maintained and the scope of the external contracted services. The purpose of the breakdown into processes and the representation of their inter-relationships is to help maintenance personnel, and particularly management at different levels, to: – clearly identify the actions to be taken in order to meet the overall objectives set by Management in terms of maintenance; – delegate responsibilities that ensure the realization of the actions with the required performance levels; – for each process, clearly determine: a) the necessary inputs and their origin; b) the required results and their intended uses; – monitor and quantitatively assess the performance obtained at various levels of the breakdown into processes; – improve the collection and the distribution of data. This standard does not cover software maintenance itself, but applies to items containing software.

PDF Catalog

PDF Pages PDF Title
2 undefined
7 1 Scope
2 Normative references
3 Terms and definitions
10 4 Abbreviations and notations
11 5 Principles of maintenance process breakdown
5.1 Process families
12 5.2 Breakdown into levels
14 5.3 Use of the Maintenance process breakdown
15 6 Breakdown of the maintenance process and process profiles
6.1 Maintenance process
17 6.2 MAN process: Manage maintenance
21 6.3 PRV process: Prevent undesirable events by avoiding failures and faults
6.3.1 General
6.3.2 PRV.1 – Characterize the undesirable events
23 6.3.3 PRV.2 – Use and update the Maintenance Plans
25 6.4 COR process: Restore the items to their required state
6.4.1 General
26 6.4.2 COR.1 – Classify the actual events
6.4.3 COR.2 – Diagnose the state of the items in question
29 6.5 ACT process: Act preventively and/or correctively on the items to maintain
6.5.1 General
30 6.5.2 ACT.1 – Rank the events
31 6.5.3 ACT.2 – Prepare for the maintenance tasks
32 6.5.4 ACT.3 – Set in order the tasks
33 6.5.5 ACT.4 – Schedule the tasks
34 6.5.6 ACT.5 – Start the scheduled tasks
35 6.5.7 ACT.6 – Perform the maintenance tasks
36 6.5.8 ACT.7 – Finalise the maintenance tasks
38 6.6 IMP process: Improve the items
41 6.7 HSE process: Ensure personal health and safety to individuals and preserve environment in maintenance
44 6.8 BUD process: Budget maintenance of items
47 6.9 DOC process: Deliver the operational documentation
50 6.10 DTA process: Manage data
54 6.11 IST process: Provide the needed infrastructures
57 6.12 MRG process: Deliver maintenance requirements during items design and modification
60 6.13 OPT process: Improve the results
63 6.14 RES process: Provide internal human resources
66 6.15 SER process: Provide external maintenance services
69 6.16 SPP process: Deliver spare parts
74 6.17 TOL process: Deliver the tools, support equipment and information system

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BS EN 17007:2017
$215.11