| PDF Pages<\/th>\n | PDF Title<\/th>\n<\/tr>\n | ||||||
|---|---|---|---|---|---|---|---|
| 2<\/td>\n | undefined <\/td>\n<\/tr>\n | ||||||
| 10<\/td>\n | 1 Scope 2 Normative references 3 Terms and definitions <\/td>\n<\/tr>\n | ||||||
| 16<\/td>\n | 4 Organizational and technical processes 4.1 Organization, management, and resources 4.1.1 General <\/td>\n<\/tr>\n | ||||||
| 17<\/td>\n | 4.1.2 Organization, management, and resources \u2014 General requirements <\/td>\n<\/tr>\n | ||||||
| 18<\/td>\n | 4.1.3 Organization, management, and resources \u2014 General recommendations 4.2 Personnel \u2014 knowledge, skills, and numbers 4.2.1 General 4.2.2 Personnel \u2014 knowledge, skills, and numbers \u2014 General requirements <\/td>\n<\/tr>\n | ||||||
| 21<\/td>\n | 4.2.3 Personnel \u2013 knowledge, skills and numbers – General recommendations 4.3 Ethical principles 4.3.1 General <\/td>\n<\/tr>\n | ||||||
| 22<\/td>\n | 4.3.2 Ethical principles \u2013 General requirements 4.3.3 Ethical principles \u2013 General recommendations 4.4 Health promotion and wellbeing 4.4.1 General 4.4.2 Health promotion and wellbeing \u2013 General recommendations <\/td>\n<\/tr>\n | ||||||
| 23<\/td>\n | 4.4.3 Health promotion and wellbeing \u2013 Specific recommendations 4.5 Assistive devices \u2013 systems, technology, and related services 4.5.1 General 4.5.2 Assistive devices \u2013 General requirements <\/td>\n<\/tr>\n | ||||||
| 24<\/td>\n | 4.5.3 Assistive devices \u2013 General recommendations 4.6 Accessibility and the built environment 4.6.1 General \u2013 the older person\u2019s home 4.6.2 Accessibility and the built environment \u2013 General recommendations <\/td>\n<\/tr>\n | ||||||
| 25<\/td>\n | 4.6.3 General \u2013 the care home 4.6.4 Accessibility and the built environment \u2013 Specific requirements <\/td>\n<\/tr>\n | ||||||
| 26<\/td>\n | 4.6.5 Accessibility and the built environment \u2013 Specific recommendations 4.7 Cleaning, hygiene and infections 4.7.1 General <\/td>\n<\/tr>\n | ||||||
| 27<\/td>\n | 4.7.2 Cleaning, hygiene and infections \u2013 Specific requirements 4.7.3 Cleaning, hygiene and infections \u2013 Specific recommendations <\/td>\n<\/tr>\n | ||||||
| 28<\/td>\n | 5 Initial processes, assessment, agreement and documentation 5.1 Initial assessment of needs 5.1.1 General 5.1.2 Initial assessment of needs \u2013 General requirements <\/td>\n<\/tr>\n | ||||||
| 29<\/td>\n | 5.2 Agreements and contracts related to the older person 5.2.1 General 5.2.2 Agreements and contracts related to the older person \u2013 General requirements <\/td>\n<\/tr>\n | ||||||
| 30<\/td>\n | 5.3 Documentation \u2013 plans, agreements, initiatives and results 5.3.1 General 5.3.2 Documentation \u2013 General requirements <\/td>\n<\/tr>\n | ||||||
| 31<\/td>\n | 5.3.3 Documentation \u2013 Specific requirements 6 Main processes \u2013 Social and community life 6.1 Rights, diversity, integrity and participation 6.1.1 General <\/td>\n<\/tr>\n | ||||||
| 32<\/td>\n | 6.1.2 Rights, diversity, integrity and participation \u2013 General requirements 6.1.3 Rights, diversity, integrity and participation \u2013 Specific requirements <\/td>\n<\/tr>\n | ||||||
| 33<\/td>\n | 6.1.4 Rights, diversity, integrity and participation \u2013 General recommendations 6.1.5 Rights, diversity, integrity and participation \u2013 Specific recommendations 6.2 Security and safety 6.2.1 General 6.2.2 Security and safety \u2013 General requirements <\/td>\n<\/tr>\n | ||||||
| 34<\/td>\n | 6.2.3 Security and safety \u2013 Specific requirements 6.3 Communication and information 6.3.1 General <\/td>\n<\/tr>\n | ||||||
| 35<\/td>\n | 6.3.2 Communication and information \u2013 General requirements 6.3.3 Communication and information \u2013 General recommendations 6.4 Activities 6.4.1 General <\/td>\n<\/tr>\n | ||||||
| 36<\/td>\n | 6.4.2 Activities \u2013 Specific requirements 6.4.3 Activities \u2013 Specific recommendations <\/td>\n<\/tr>\n | ||||||
| 37<\/td>\n | 6.5 Informal caregivers \u2013 people close to the older person and volunteers 6.5.1 General 6.5.2 Informal caregivers \u2013 General recommendations 7 Main processes \u2013 Health and wellbeing 7.1 Health literacy 7.1.1 General <\/td>\n<\/tr>\n | ||||||
| 38<\/td>\n | 7.1.2 Health literacy \u2013 General recommendations 7.2 Assessment of care and support during ongoing care 7.2.1 General 7.2.2 Assessment of care and support during ongoing care \u2013 General requirements <\/td>\n<\/tr>\n | ||||||
| 39<\/td>\n | 7.2.3 Assessment of care and support during ongoing care \u2013 General recommendations 7.3 Cognitive function and mental health 7.3.1 General 7.3.2 Cognitive function and mental health \u2013 Specific requirements <\/td>\n<\/tr>\n | ||||||
| 40<\/td>\n | 7.3.3 Cognitive function and mental health \u2013 Specific recommendations 7.4 Food, drink, meals and nutrition 7.4.1 General <\/td>\n<\/tr>\n | ||||||
| 41<\/td>\n | 7.4.2 Food, drink, meals and nutrition \u2013 General requirements 7.4.3 Food, drink, meals and nutrition \u2013 Specific requirements 7.4.4 Food, drink, meals and nutrition \u2013 Specific recommendations <\/td>\n<\/tr>\n | ||||||
| 42<\/td>\n | 7.5 Oral and dental health 7.5.1 General 7.5.2 Oral and dental – health \u2013 Specific requirements 7.6 Bladder and bowel function 7.6.1 General <\/td>\n<\/tr>\n | ||||||
| 43<\/td>\n | 7.6.2 Bladder and bowel function \u2013 Specific requirements 7.7 Personal care, skin and wounds 7.7.1 General 7.7.2 Personal care, skin and wounds \u2013 Specific requirements <\/td>\n<\/tr>\n | ||||||
| 44<\/td>\n | 7.8 Pain 7.8.1 General 7.8.2 Pain – General requirements 7.9 Medications 7.9.1 General <\/td>\n<\/tr>\n | ||||||
| 45<\/td>\n | 7.9.2 Medications \u2013 Specific requirements 7.9.3 Medications – Specific recommendations <\/td>\n<\/tr>\n | ||||||
| 46<\/td>\n | 7.10 End of life and palliative care 7.10.1 General 7.10.2 End of life and palliative care \u2013 Specific requirements <\/td>\n<\/tr>\n | ||||||
| 47<\/td>\n | 7.10.3 End of life and palliative care \u2013 Specific recommendations <\/td>\n<\/tr>\n | ||||||
| 48<\/td>\n | 8 Quality assurance 8.1 Systematic quality work 8.1.1 General 8.1.2 Systematic quality work \u2013 general requirements 8.1.3 Systematic quality work \u2013 general recommendations <\/td>\n<\/tr>\n | ||||||
| 49<\/td>\n | 8.2 Quality statement 8.2.1 General 8.2.2 Quality statement \u2013 general recommendations 8.3 Quality management systems 8.3.1 General <\/td>\n<\/tr>\n | ||||||
| 50<\/td>\n | 8.3.2 Quality management systems – general requirements 8.4 Suggestions and complaints 8.4.1 General 8.4.2 Suggestions and complaints \u2013 general requirements <\/td>\n<\/tr>\n | ||||||
| 51<\/td>\n | 8.5 Prevention and management of risks 8.5.1 General 8.5.2 Prevention and management of risks \u2013 Specific requirements <\/td>\n<\/tr>\n | ||||||
| 52<\/td>\n | 8.6 Non-conformities and adverse events 8.6.1 General 8.6.2 Non-conformities and adverse events \u2013 general requirements <\/td>\n<\/tr>\n | ||||||
| 53<\/td>\n | 8.7 Evaluation of processes, activities and outcomes 8.7.1 General 8.7.2 Evaluation of processes, activities and outcomes \u2013 general requirements 8.8 User feedback 8.8.1 General <\/td>\n<\/tr>\n | ||||||
| 54<\/td>\n | 8.8.2 User feedback \u2013 general requirements 8.8.3 User feedback \u2013 general recommendations 8.9 Internal audits 8.9.1 General <\/td>\n<\/tr>\n | ||||||
| 55<\/td>\n | 8.9.2 Internal audits \u2013 general requirements 8.10 Self-assessment 8.10.1 General 8.10.2 Self-assessment \u2013 general requirements <\/td>\n<\/tr>\n | ||||||
| 56<\/td>\n | Annex A (informative)The integrated care concept, healthcare and social care A.1 The integrated care concept <\/td>\n<\/tr>\n | ||||||
| 58<\/td>\n | Annex B (informative)Needs, wishes, assessment and assessment tools B.1 General <\/td>\n<\/tr>\n | ||||||
| 59<\/td>\n | B.2 Examples of assessment tools B.2.1 General B.2.2 Quality of life B.2.3 Activities of Daily Living <\/td>\n<\/tr>\n | ||||||
| 60<\/td>\n | B.2.4 Social support B.2.5 Physical functioning B.2.6 Cognitive function and mental health <\/td>\n<\/tr>\n | ||||||
| 61<\/td>\n | B.2.7 Food, meals and nutrition B.2.8 Oral and dental health B.2.9 Eating and swallowing B.2.10 Bladder and bowel B.2.11 Skin and wounds B.2.12 Falls B.2.13 Pain B.2.14 Frailty <\/td>\n<\/tr>\n | ||||||
| 62<\/td>\n | Annex C (informative)Compliance with requirements and recommendations <\/td>\n<\/tr>\n<\/table>\n","protected":false},"excerpt":{"rendered":" Quality of care and support for older persons<\/b><\/p>\n |