{"id":356461,"date":"2024-10-20T01:12:34","date_gmt":"2024-10-20T01:12:34","guid":{"rendered":"https:\/\/pdfstandards.shop\/product\/uncategorized\/bs-iso-iec-30105-52016\/"},"modified":"2024-10-26T01:35:34","modified_gmt":"2024-10-26T01:35:34","slug":"bs-iso-iec-30105-52016","status":"publish","type":"product","link":"https:\/\/pdfstandards.shop\/product\/publishers\/bsi\/bs-iso-iec-30105-52016\/","title":{"rendered":"BS ISO\/IEC 30105-5:2016"},"content":{"rendered":"

PDF Catalog<\/h4>\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n
PDF Pages<\/th>\nPDF Title<\/th>\n<\/tr>\n
6<\/td>\nForeword <\/td>\n<\/tr>\n
7<\/td>\nIntroduction <\/td>\n<\/tr>\n
9<\/td>\n1 Scope
2 Normative references
3 Terms and definitions <\/td>\n<\/tr>\n
10<\/td>\n4 Purpose <\/td>\n<\/tr>\n
11<\/td>\n5 ITES-BPO process context <\/td>\n<\/tr>\n
12<\/td>\n6 ITES-BPO process structure <\/td>\n<\/tr>\n
16<\/td>\n7 Stakeholders and stakeholder value definition <\/td>\n<\/tr>\n
18<\/td>\n8 Process reference model <\/td>\n<\/tr>\n
19<\/td>\n9 Process assessment model <\/td>\n<\/tr>\n
23<\/td>\n10 Framework for assessment of process capability
10.1 Components of assessment <\/td>\n<\/tr>\n
25<\/td>\n10.2 Measurement framework <\/td>\n<\/tr>\n
27<\/td>\n11 Organization maturity model <\/td>\n<\/tr>\n
30<\/td>\n12 Process capability assessment
12.1 Process capability initiation
12.2 Process assessment output <\/td>\n<\/tr>\n
32<\/td>\n13 Process risk determination
13.1 Process risk determination\u00a0\u2014 Introduction <\/td>\n<\/tr>\n
33<\/td>\n13.2 Process risk determination \u2014 Steps
13.2.1 Step 1 \u2014 Initiate process risk determination <\/td>\n<\/tr>\n
34<\/td>\n13.2.2 Step 2 \u2014 Set target capability
13.2.3 Step 3\u00a0\u2014 Assess current capability
13.2.4 Step 4\u00a0\u2014 Determine proposed capability <\/td>\n<\/tr>\n
35<\/td>\n13.2.5 Step 5\u00a0\u2014 Verify proposed capability
13.2.6 Step 6\u00a0\u2014 Analyse process related risks and act on results <\/td>\n<\/tr>\n
36<\/td>\n14 Process improvement
14.1 Process improvement\u00a0\u2014 purpose and outcomes
14.2 Types of process improvement <\/td>\n<\/tr>\n
38<\/td>\n14.3 Process improvement programme
14.3.1 Examine organization\u2019s business goals to set improvement objectives <\/td>\n<\/tr>\n
39<\/td>\n14.3.2 Initiate process improvement cycle <\/td>\n<\/tr>\n
40<\/td>\n14.3.3 Identify improvement areas
14.3.4 Analyse assessment strengths and weaknesses <\/td>\n<\/tr>\n
41<\/td>\n14.3.5 Review organizational improvement objectives
14.3.6 Generate and identify improvement areas
14.3.7 Derive action plan <\/td>\n<\/tr>\n
42<\/td>\n14.3.8 Implement improvements <\/td>\n<\/tr>\n
43<\/td>\n14.3.9 Monitoring implementation
14.3.10 Confirm improvements
14.3.11 Sustain and monitor improvements <\/td>\n<\/tr>\n
45<\/td>\nBibliography <\/td>\n<\/tr>\n<\/table>\n","protected":false},"excerpt":{"rendered":"

Information technology. IT Enabled Services-Business Process Outsourcing (ITES-BPO) lifecycle processes – Guidelines<\/b><\/p>\n\n\n\n\n
Published By<\/td>\nPublication Date<\/td>\nNumber of Pages<\/td>\n<\/tr>\n
BSI<\/b><\/a><\/td>\n2016<\/td>\n48<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n","protected":false},"featured_media":356467,"template":"","meta":{"rank_math_lock_modified_date":false,"ep_exclude_from_search":false},"product_cat":[2641],"product_tag":[],"class_list":{"0":"post-356461","1":"product","2":"type-product","3":"status-publish","4":"has-post-thumbnail","6":"product_cat-bsi","8":"first","9":"instock","10":"sold-individually","11":"shipping-taxable","12":"purchasable","13":"product-type-simple"},"_links":{"self":[{"href":"https:\/\/pdfstandards.shop\/wp-json\/wp\/v2\/product\/356461","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/pdfstandards.shop\/wp-json\/wp\/v2\/product"}],"about":[{"href":"https:\/\/pdfstandards.shop\/wp-json\/wp\/v2\/types\/product"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/pdfstandards.shop\/wp-json\/wp\/v2\/media\/356467"}],"wp:attachment":[{"href":"https:\/\/pdfstandards.shop\/wp-json\/wp\/v2\/media?parent=356461"}],"wp:term":[{"taxonomy":"product_cat","embeddable":true,"href":"https:\/\/pdfstandards.shop\/wp-json\/wp\/v2\/product_cat?post=356461"},{"taxonomy":"product_tag","embeddable":true,"href":"https:\/\/pdfstandards.shop\/wp-json\/wp\/v2\/product_tag?post=356461"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}