{"id":356338,"date":"2024-10-20T01:12:03","date_gmt":"2024-10-20T01:12:03","guid":{"rendered":"https:\/\/pdfstandards.shop\/product\/uncategorized\/bs-iso-138102015\/"},"modified":"2024-10-26T01:34:24","modified_gmt":"2024-10-26T01:34:24","slug":"bs-iso-138102015","status":"publish","type":"product","link":"https:\/\/pdfstandards.shop\/product\/publishers\/bsi\/bs-iso-138102015\/","title":{"rendered":"BS ISO 13810:2015"},"content":{"rendered":"

This International Standard establishes general requirements for industrial tourism offered by service providers intending to transmit knowledge of production, scientific and technical activities, both present and past, based on processes, know-how, products or services.<\/p>\n

The requirements in this International Standard are applicable to all the services of industrial tourism (visits and additional offer), dealing with living industry, industrial heritage, or a combination of both, including the facilities and equipment related to such services, as well as their internal operation.<\/p>\n

Technical specifications regarding tools and equipment used in these services are excluded.<\/p>\n

PDF Catalog<\/h4>\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n
PDF Pages<\/th>\nPDF Title<\/th>\n<\/tr>\n
6<\/td>\nForeword <\/td>\n<\/tr>\n
7<\/td>\nIntroduction <\/td>\n<\/tr>\n
9<\/td>\n1\tScope
2\tTerms and definitions <\/td>\n<\/tr>\n
10<\/td>\n3\tGeneral requirements
3.1\tGeneral
3.2\tCompliance with principles of security, health and safety, sustainability and accessibility
3.2.1\tSecurity, health and safety <\/td>\n<\/tr>\n
11<\/td>\n3.2.2\tSustainability
3.2.3\tAccessibility
4\tService quality
4.1\tDesign of the service
4.1.1\tPublic or commercial characteristics requirements <\/td>\n<\/tr>\n
12<\/td>\n4.1.2\tInternal services recommendations
4.2\tPromotion and communication
4.2.1\tGeneral
4.2.2\tPromotional tools <\/td>\n<\/tr>\n
13<\/td>\n4.3\tBooking and contact
4.3.1\tBooking process
4.3.2\tContact
4.4\tService provision
4.4.1\tWelcome <\/td>\n<\/tr>\n
14<\/td>\n4.4.2\tVisit conditions
4.4.3\tContent of the visit
4.4.4\tGuided visits <\/td>\n<\/tr>\n
15<\/td>\n4.4.5\tSelf-guided visits <\/td>\n<\/tr>\n
16<\/td>\n4.4.6\tConclusion of the visit
4.5\tComplementary offer
4.5.1\tEducational visits
4.5.2\tEducational activities <\/td>\n<\/tr>\n
17<\/td>\n5\tFacilities and equipment
5.1\tSignage and access to the site
5.2\tCar park
5.3\tToilets
5.4\tPrivate environment of the site <\/td>\n<\/tr>\n
18<\/td>\n5.5\tSite entrance <\/td>\n<\/tr>\n
19<\/td>\n5.6\tAreas visited
5.7\tShopping area <\/td>\n<\/tr>\n
20<\/td>\nAnnex\u00a0A (informative) Sustainable development recommendations <\/td>\n<\/tr>\n
22<\/td>\nAnnex\u00a0B (normative) Design of the service: Public or commercial characteristics requirements <\/td>\n<\/tr>\n
24<\/td>\nAnnex\u00a0C (informative) Design of the service: Internal service recommendations <\/td>\n<\/tr>\n<\/table>\n","protected":false},"excerpt":{"rendered":"

Tourism services. Industrial tourism. Service provision<\/b><\/p>\n\n\n\n\n
Published By<\/td>\nPublication Date<\/td>\nNumber of Pages<\/td>\n<\/tr>\n
BSI<\/b><\/a><\/td>\n2015<\/td>\n28<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n","protected":false},"featured_media":356346,"template":"","meta":{"rank_math_lock_modified_date":false,"ep_exclude_from_search":false},"product_cat":[103,2641],"product_tag":[],"class_list":{"0":"post-356338","1":"product","2":"type-product","3":"status-publish","4":"has-post-thumbnail","6":"product_cat-03-200-01","7":"product_cat-bsi","9":"first","10":"instock","11":"sold-individually","12":"shipping-taxable","13":"purchasable","14":"product-type-simple"},"_links":{"self":[{"href":"https:\/\/pdfstandards.shop\/wp-json\/wp\/v2\/product\/356338","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/pdfstandards.shop\/wp-json\/wp\/v2\/product"}],"about":[{"href":"https:\/\/pdfstandards.shop\/wp-json\/wp\/v2\/types\/product"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/pdfstandards.shop\/wp-json\/wp\/v2\/media\/356346"}],"wp:attachment":[{"href":"https:\/\/pdfstandards.shop\/wp-json\/wp\/v2\/media?parent=356338"}],"wp:term":[{"taxonomy":"product_cat","embeddable":true,"href":"https:\/\/pdfstandards.shop\/wp-json\/wp\/v2\/product_cat?post=356338"},{"taxonomy":"product_tag","embeddable":true,"href":"https:\/\/pdfstandards.shop\/wp-json\/wp\/v2\/product_tag?post=356338"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}