{"id":356343,"date":"2024-10-20T01:12:03","date_gmt":"2024-10-20T01:12:03","guid":{"rendered":"https:\/\/pdfstandards.shop\/product\/uncategorized\/bs-iso-iec-30105-32016\/"},"modified":"2024-10-26T01:34:26","modified_gmt":"2024-10-26T01:34:26","slug":"bs-iso-iec-30105-32016","status":"publish","type":"product","link":"https:\/\/pdfstandards.shop\/product\/publishers\/bsi\/bs-iso-iec-30105-32016\/","title":{"rendered":"BS ISO\/IEC 30105-3:2016"},"content":{"rendered":"

PDF Catalog<\/h4>\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n
PDF Pages<\/th>\nPDF Title<\/th>\n<\/tr>\n
6<\/td>\nForeword <\/td>\n<\/tr>\n
7<\/td>\nIntroduction <\/td>\n<\/tr>\n
9<\/td>\n1 Scope
2 Normative references <\/td>\n<\/tr>\n
10<\/td>\n3 Terms and definitions
4 Overview of measurement framework (MF) and organization maturity model (OMM) <\/td>\n<\/tr>\n
12<\/td>\n5 ITES-BPO measurement framework (MF) for process capability <\/td>\n<\/tr>\n
14<\/td>\n6 Rating and aggregating process attributes
6.1 Process attributes rating scale <\/td>\n<\/tr>\n
15<\/td>\n6.2 Process attribute ratings method
7 Process capability level model \u2014 Achievement of process capability levels <\/td>\n<\/tr>\n
16<\/td>\n8 Organization maturity model (OMM)
8.1 General <\/td>\n<\/tr>\n
17<\/td>\n8.2 Structure of the ITES-BPO organization maturity model (OMM) <\/td>\n<\/tr>\n
18<\/td>\n9 Definition of organization maturity levels
9.1 Level 0 organization \u2014 Immature
9.2 Level 1 organization \u2014 Basic
9.3 Level 2 organization \u2014 Managed activities
9.4 Level 3 organization \u2014 Managed organization <\/td>\n<\/tr>\n
19<\/td>\n9.5 Level 4 organization \u2014 Strategic alignment
9.6 Level 5 organization \u2014 Transformational <\/td>\n<\/tr>\n
20<\/td>\n10 Rules for deriving maturity levels from process attribute ratings
10.1 Overview
10.2 Maturity level 1
10.3 Maturity level 2 <\/td>\n<\/tr>\n
21<\/td>\n10.4 Maturity level 3 <\/td>\n<\/tr>\n
22<\/td>\n10.5 Maturity level 4 <\/td>\n<\/tr>\n
23<\/td>\n10.6 Maturity level 5 <\/td>\n<\/tr>\n
24<\/td>\n11 Conditions for inclusion of process areas <\/td>\n<\/tr>\n
26<\/td>\nAnnex\u00a0A (informative) Conformity of the measurement framework <\/td>\n<\/tr>\n
30<\/td>\nAnnex\u00a0B (informative) Conformity of the maturity model <\/td>\n<\/tr>\n
32<\/td>\nBibliography <\/td>\n<\/tr>\n<\/table>\n","protected":false},"excerpt":{"rendered":"

Information technology. IT Enabled Services-Business Process Outsourcing (ITES-BPO) lifecycle processes – Measurement framework (MF) and organization maturity model (OMM)<\/b><\/p>\n\n\n\n\n
Published By<\/td>\nPublication Date<\/td>\nNumber of Pages<\/td>\n<\/tr>\n
BSI<\/b><\/a><\/td>\n2016<\/td>\n34<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n","protected":false},"featured_media":356350,"template":"","meta":{"rank_math_lock_modified_date":false,"ep_exclude_from_search":false},"product_cat":[2641],"product_tag":[],"class_list":{"0":"post-356343","1":"product","2":"type-product","3":"status-publish","4":"has-post-thumbnail","6":"product_cat-bsi","8":"first","9":"instock","10":"sold-individually","11":"shipping-taxable","12":"purchasable","13":"product-type-simple"},"_links":{"self":[{"href":"https:\/\/pdfstandards.shop\/wp-json\/wp\/v2\/product\/356343","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/pdfstandards.shop\/wp-json\/wp\/v2\/product"}],"about":[{"href":"https:\/\/pdfstandards.shop\/wp-json\/wp\/v2\/types\/product"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/pdfstandards.shop\/wp-json\/wp\/v2\/media\/356350"}],"wp:attachment":[{"href":"https:\/\/pdfstandards.shop\/wp-json\/wp\/v2\/media?parent=356343"}],"wp:term":[{"taxonomy":"product_cat","embeddable":true,"href":"https:\/\/pdfstandards.shop\/wp-json\/wp\/v2\/product_cat?post=356343"},{"taxonomy":"product_tag","embeddable":true,"href":"https:\/\/pdfstandards.shop\/wp-json\/wp\/v2\/product_tag?post=356343"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}