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BS EN 50134-7:2017

BS EN 50134-7:2017

$102.76

Alarm systems. Social alarm systems – Application guidelines

Published By Publication Date Number of Pages
BSI 2017 20
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This standard applies to the delivery of social alarms services by organisations, whether through the use of paid or voluntary staff. It does not apply to the use of social alarm systems to enhance informal arrangements between an individual and their close friends and family for the provision of assistance, although it may provide advice on the issues that such individuals may need to consider.

This standard specifies requirements for social alarm service providers for effective and efficient management, policy and procedures for:

  1. general requirements;

  2. marketing;

  3. sale and referral;

  4. assessment;

  5. installation;

  6. alarm monitoring;

  7. response arrangement;

  8. operational records;

  9. service and maintenance;

  10. risk management;

  11. service development and improvement;

  12. workforce.

NOTE

The effectiveness of a social alarm service is largely dependent upon the management of the system and its integration with other services.

PDF Catalog

PDF Pages PDF Title
7 1 Scope
2 Normative references
8 3 Terms and definitions
9 4 General requirements
5 Marketing
6 Sale and referral
10 7 Assessment
8 Installation
11 9 Alarm monitoring
9.1 General call handling arrangements
13 9.2 Operational procedures
9.3 Personal receiver
14 9.4 Alarm receiving service
9.5 Buildings used for alarm receiving services
9.6 Testing of alarm receiving service equipment
10 Response arrangements
10.1 General requirements
15 10.2 Unplanned visits to the user
10.3 Planned visits to the user
11 Operational records
16 12 Service and maintenance
13 Risk management
14 Service development and improvement
17 15 Workforce
15.1 Recruitment
15.2 Training needs

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BS EN 50134-7:2017
$102.76